AMENITIES

We have at your disposal shampoo, shower gel, conditioner, body lotion, shower caps, sewing kit, hygiene kit, bathrobes with matching slippers, in order to make your stay more pleasant. On request, by extension nº 9, you can have soap, shoehorn, dental kit, shoe shine kit and shaving kit

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ANIMALS

No pets allowed.

AIR CONDITIONING

All rooms are equipped with air conditioning. For your comfort this device may be manually adjusted for the desired temperature. How to adjust: Turn on in the button "On/Off" and adjust the temperature in the button "TEMP".

ACTIVITIES

You may rent bicycles and snorkeling material at hotel. Please consult the conditions at the information desk.

BAR

Open between 10:30 AM and 00:00 PM. Here you can have a drink or order a snack until 11:00 PM.

BABY COT

Contact us by the extension nº 9 to require, for free, a baby cot.

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BREAKFAST

We have prepared for you a buffet with the best regional products, served between 07:00 and 10:30 on -1 floor. If you prefer, it can be served in your room, please check the menu at room service and make your order by extension nº 9. If you check out before 7:00 am, we can prepare a snack to go: ask for it at the reception until noon of the day before your check out.

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BIRTHDAYS AND CELEBRATIONS

Celebrate your special occasion with us! Surprise someone with a birthday cake, sparkling wine and chocolates or fruit. For prices and more information, contact us at extension 9.

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BATHROBES

We put at your disposal bathrobes. It’s not allowed to use outside the hotel. If loss will be charged with a fee of 25,00€ by bathrobe in case of loss.

BOARDING PASS

You can print your tickets for free at the information desk or send an e-mail to reservas@pedrasdomar.com requesting the service and indicating the room number.

BUSINESS CENTER

We have at your disposal a private area on (-1) floor equipped with computer, printer and scanner, TV and Wi-Fi. To use it ask by extension nº9. Free service.

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CLEANING SERVICES

Our staff will clean your room daily. For additional cleaning services, contact us by the extension nº 9.

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CHECK-IN/ OUT

It is possible to do the check-in from 3:00 PM. The check-out must be done by 11:00 AM. If you intend to have a late check out, please consult us by the extension nº 9.

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CHURCH

The nearest churches are in Calhetas and Fenais da Luz. The religious services are on Sunday at 9:30 AM or 12:00 AM in Calhetas and at 11:00 AM in Fenais da Luz.

CONFERENCE ROOM

Located on level 0, seats 80 people. Check rental prices at the reception.

COPIES AND DOCUMENT SCAN

We provide this service at the reception, free of charge.

DON’T DISTURB/ CLEAN THE ROOM

If you don’t want to be bothered or want us to clean your room, please put the card, for the purpose, at the door

ELETRICITY

The energy supply at the Hotel is 220 Volts.

EVENTS

We organize all kind of events. Contact the reception for more information.

ENVIRONMENT

Protecting the environment is our obligation. Solar panels, motion detectors in the hallways, the air conditioner with efficiency management system and taps for reducing water flow are some of the measures that were implemented to reduce the environmental impact of our activity. Please help us and use the warning “PROTECT” only when it’s necessary to change the towels and sheets.

EXTRA BED

Contact us by the extension nº 9 to require this service, subject to a fee.

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FIRST AID

If necessary, ask the reception the first aid kit.

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FLOWERS

On request, subject to a fee. Dial the nº 9 in your telephone for more information.

GAMES

We have board games available at reception for the best family time. Near the bar, you can also play snooker. Outside, enjoy a match of football or tennis: equipment available at reception. All the services free of charge.

HEALTH CLUB

Enjoy our gym and indoor pool, open from 6:00 AM to 10 PM. For recommendation of the Health Direction of our country, during this pandemic period, the sauna and turkish bath will remain closed to ensure your safety. It should be made a correct and wise use of all equipment. The hotel as no responsibility by physical injuries caused by misuse of the equipment.

INTERNET WIRELESS

Available in all hotel areas for free. Please request at reception the password.

KEY

For the matter of security, if you lose your key, you should contact the reception immediately. For the emission of a new key you should have an identification card with photo. The identification card may be requested in any selling points of the hotel to confirm your identity. For room debits, it is mandatory to show the key with ID.

LAUNDRY

If you want laundry service, please fill the form and put the clothes in the bag for this purpose. The bag must be placed on a visible area. The clothing will be delivered within 24 hours. If it’s an urgent request, please notify the reception. The hotel is not responsible for clothes that shrink or fade.

LOST & FOUND

Please ask at reception for lost & found articles. The hotel reserves the right to keep the items found for a maximum period of 3 months.

LUGGAGE ROOM

We have a room to keep your luggage and out of format items. Demand this free service at reception.

MAIL

All the mails received at your attention will be delivered at your room. If you have mail, please deposit at the reception (subject to a fee).

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MAPS

At the reception or helpdesk, you can request maps of the island and hotel surroundings map indicating where the nearest supermarket, ATM box and restaurants are located.

MAINTENANCE

For maintenance services please dial extension nº 9.

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MEDICAL ASSISTANCE

If you need medical assistance, request this service at reception or dial nº 9.

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MINI-BAR

Our selection is:

Soft Drink/ Juices 2,75€
Sparkling Water 1,75€
Beer 3,00€
Whiskey 6,00€
Pringles 3,00€
Chocolate Bar 2,75€
Cookies 1,50€
NESPRESSO Pod 0,75€

MUSIC

Weekly live music at the bar, please check the schedule at bar or reception.

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NATURAL POOLS

The hotel has access to the natural pools of Vigia de São Pedro walking trail. No life guard available. Keep children always under supervision.

PAYMENT

It may be made at check-in or check-out. We accept payment by cash, debit card or credit card (except American Express).

PILLOW MENU

In addition to the pillows we put in your room, you can choose from our selection. See the "Pillow Menus" category in this Directory.

PLAYGROUND

Specially for kids we have a playground. Always keep children under supervision.

POOLS (INDOOR AND OUTDOOR)

Our pools open from 6:00 AM to 10:00 PM. The use of pool furniture and towels is free. The indoor pool is heated to a temperature of about 28ºC. No life guard available. Keep children always under supervision.

POOL TOWELS

Available at reception upon presentation of towel card. In case of damage or loss, will be charged 25€ per towel.

RESTAURANT

Meia Nau Restaurant, open from 12:30 to 3:00 PM and from 6:30 to 10:00 PM offers a variety of dishes inspired by Azorean cuisine, served with a privileged view of the Atlantic Ocean.

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REDUCED MOBILITY

The hotel has a room for guests with reduced mobility.

RENT-A-CAR

For information about prices and/or reservations contact the information desk.

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ROOM SERVICE

Available 24h / day. See the list in the main menu. Place your order in the telephone extension. Service fee: € 10.00

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ROBBERY AND OTHER DAMAGE TO PROPERTY

We would like to inform you that we would charge you for any proven robbery or other damage to property which may arise during your stay.

SAFE

You have at your disposal one safe in the room with the respective instructions of use. The Hotel will not be responsible for the objects that might be lefted in the rooms.

SPA

Let yourself relax and enjoy our SPA services, located on the -1 floor. Consult the services available in the main menu

SEWING SERVICE

If you need sewing service, please dial extension no. 9. Price on request

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SHOE SHINE SERVICE

We have a free shoe shine kit on request. However, our team can shine your shoes upon request by extension no. 9. Value 5,00 €/ pair.

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TAXI OR TRANSFER

If you need this service, ask at reception.

TELEPHONE

If you want to make an external call, dial (0) before the number. The call amount will be charged to your room account. To call another room, dial (1) followed by the room number. Free call

VALLET PARKING

We park the car for you. Ask it to our concierge or reception team.

VALUES DEPOSIT

If you need to save values, you can deliver at the reception. Free service.

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WAKE UP SERVICE

Call to the extension nº 9.

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